Service Level Agreement

Customers who rent services at Aksaradata state and agree that the services used are the full responsibility of the Customer, the Customer will be responsible for the losses suffered by the Customer directly or indirectly, or losses due to loss of revenue/real profits expected by the Customer, and demands from any party for the disruption of Aksaradata services. If the incident occurs, then the Customer does not blame Aksaradata in any form; Aksaradata does not bear any damage, loss of data, damage to computer systems, and does not provide any compensation, resulting from the use of Customer's services or applications in Aksaradata. Aksaradata will contact the Customer by using the Customer's primary email address contained in our database. Customers are also required to change or update their email address in our database if the Customer wants to be contacted with a different email address, or the Customer's email is experiencing problems. Aksaradata will try to maintain as best as possible the Customer data on the Aksaradata server that is private or confidential, such as: databases, or data in the Customer's home directory, unless the Customer himself manages the settings so that the data can be shown to other parties. Aksaradata has the right to refuse customer registration which is deemed suspicious and will be fatal if accepted, or contains elements related to criminal acts such as gambling, hacking, pornography and spamming.